Click here to register. Once the registration is done, wait for a call from our verifications team. Also, you will have to pay Rs 501 by online transfer from an account matching your name - this is a nonrefundable amount. We will issue rental credit worth Rs 500 and that can be used against orders placed within a year. Please note that we do not accept this payment by cash or cash deposit in our bank account or cheque.
We will note down your IP address and other details and in most cases, we do a physical verification.
Show your ORIGINAL IDs during your first rental. Without originals, we will reject your first request! If you are opting for home delivery, keep originals ready for verification.
In a few cases, we may ask for a reference or even a deposit.
One rental day is 24 hours from the time you pickup the equipment. You can pickup at any time between 10am to 6.30pm. If you pickup at 5pm on day 1 and return before 11am on day 3, it will still be calculated as 1 day. After 11am, it will be counted as 2 days.
We do chart tests, check & clean every item before it is given out & received. We either service or dispose off equipment that we deem unfit to rent. Our internal checks are stringent.
We guarantee that all our equipment is in very good working condition and should produce images as expected. Do keep in mind that our equipment is used regularly and might have cosmetic scratches & marks. There may be a little internal dust in few lenses (esp telescopic zooms), but will have no impact on image quality.
If you have any issues with the item, please inform within 6 hours of receipt of the item. Hence we request you to check the item immediately upon receipt.
Please keep us informed in case of an unavoidable delay. Uninformed delays will be levied rentals at twice the rate for the number of delayed days.
If there is no response from you on the day of return, we will try to reach you by phone and email ourselves. If you are not reachable even after 48 hours from time of return, we will be forced to take action including handing over your case to our legal & recovery personnel.
Each customer has a pre-assessed limit on how much he could rent from us. If the limit is crossed, we will ask the customer to reduce the items in the order to approve the same. This limit is reassessed regularly and raised for customers with good rental behaviour. Please contact customer care for further details.